Tom "Bald Dog" Varjan's PSF (Professional Service Firm) Barking Board

Welcome to my blog. Here we discuss all aspects of running a successful consulting firm. Mainly we’re searching for the answer to the ultimate consulting firm question: How can we deliver more value for higher fees using less of our time, money and effort? If you like this concept, then I invite you to start reading. You may find something valuable.

Saturday, March 13, 2010

"Unjerking" Your Clientele For Stress-Free Business Part 2 of 2

Last month we discussed 14 ways bad clients can encroach on consultants' boundaries and wreak major havoc in their lives.

This month we discuss another 13. The list may not be full, but it can give you some starting points to start "debugging" your clientele...

14. They expect you to go the "extra mile", but they are not willing to make "extra investment" for it: It has become expected of certain businesspeople - except taxi drivers, bus and train driver and pilots - to go the extra mile. How silly is that?

Imagine you fly from Toronto to London, and as a good measure of going the extra mile, the plane turns around over London and drops you off to Frankfurt...

Continue reading the March 2010 issue of In this month's Commando Consulting, entitled, "Unjerking" Your Clientele For Stress-Free Business Part 2 of 2.

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